"Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures."
Tom Peters

An increasing number of users use technology resources provided by the libraries and media libraries. An example in the access to the OPAC databases to the internet.

It is necessary to change the mode of use of computer workstations and the linked services to them (Internet browsing, printing from a PC, etc.) to allow a more rational management.


Document management has become a mission-critical requirement for all organizations. The increased efficiency and competitivenessabatement of physical and virtual barriers to information sharing (reduction cost) are key objectives to be reached by the adoption of content management solutions.

Electronic documents, e-mail, multimedia documents, paper documents, forms to recordings, the complex and wide range of content available today requires a secure environment,

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